All products sold on Drag & Drums are digital goods delivered electronically.

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Due to the nature of digital content, all sales are final once the product has been delivered or made available for download.

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By completing a purchase on draganddrums.com, you expressly acknowledge and agree that:

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• You are purchasing a digital product

• Delivery of the digital content begins immediately upon purchase

• Once delivery has begun, you lose the statutory right to cancel or withdraw from the purchase under applicable consumer protection laws, including EU and UK regulations

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For customers in the European Union and the United Kingdom, this policy complies with the Consumer Rights Directive and the Consumer Contracts Regulations, which allow the right of withdrawal to be waived once the supply of digital content has begun with the consumer’s consent.

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Refunds, returns, or exchanges are therefore not available after purchase.

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If you experience technical difficulties accessing your files or believe there has been an error with your order, please contact us and we will assist you.

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Refunds will not be issued due to changes of mind, lack of compatibility, or user error. Please review product descriptions carefully before purchasing.